Bringing out the best in people isn't always simple. But It doesn't have to be hard work if we remember that what we all want is to love and be loved.
If our needs aren't being met,life becomes much more complicated.You can be sure that if you come across a tricky customer or client,(or anyone !)they're feeling unloved and unlovable.
So what to do?
Kindness is key,and so is making sure their basic needs are being met.
Aircrew understand this intrinsically.
Who do you know that needs more kindness today?
"If there is one person to sing,one to dance,one to talk and one to listen,life goes on." ~ Native American quote
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